Read chapter 11 https://bookshelf.vitalsource.com/#/books/9781284158823/cfi/6/44!/4/2/4/2/[email protected]:01. Communication may be spoken, written,formal or informal.The text describes five communication practices (e.g.face-to-face,voice mail,etc). What are the pros and cons of these practices?Provide examples.2. What are some communication barriers (e.g. internal and external forces) described in the text? How might a healthcareadministrator or leader address these communication obstacles?3. The effectivehealthcarecommunicationvideo described communication between workers and patients. How might a healthcare administrator use strategies from chapter eleven to improve communication between workers and patients?